Squaring the Circle: The Bermuda Triangle of Project Management
Time Functionality
Cost
All projects could be considered knowledge management issues. Failed projects all share one common but major issue
They fail to meet customer expectations
This wisdom may see to come from the Institute of the Bleedin' Obvious but it is remarkably often overlooked at the most vital stage of any project-right at the start.
Always ask yourself which of the above 3 factors is the decisive issue in determining the end of the project i.e. when does it end?
Answer: When the money runs out - then it is Cost
Answer : By a certain date/deadline then Time is crucial
Answer: When a certain standard/quality is achieved i.e. it is a Functionality issue
So when you sit down and agree with the project sponsor to agree how things will proceed you must know how it will end i.e. the Exit Strategy. Ask the sponsor When do you want it done by? To what standard? And at what cost? If they can't tell you this and you can't tell them, you should not touch that project with a disinfected bargepole, it is doomed. If things still seem a bit vague, revealing insights can be simply asking " What is it that you *DON'T* want? I.e. what must be avoided at all costs?
Even when you think all parties have agreed the outcomes be wary of Project Creep, so called because it is usually perpetrated by project creeps. These are people who alter or expand goals and objectives usually without telling you and often without giving you any extra time or resources whilst demanding the same quality. So back to that triangle. Altering one side of the triangle forces you to change the other two sides, which in turn alters the overall size and area; Pythagoras grasped this very early on, so should you, especially if you intend to do projects.