EngagementLadder
(Wiki Patterns)
Synopsis Establishing where your users are on a ladder of engagement will help you measure the health of your wiki community, and will help identify ways you can encourage contributors to increase their level of participation. Usage \\ An engagement ladder highlights ...
Other labels:
adoption_pattern
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PageMaintainer
(Wiki Patterns)
What is it? Page maintainers can help put each page into context on the wiki by understanding and utilizing a structure that will make sense and augment searches, so that a search hit based on relevance alone will guide the seeker into the right section or grouping entirely. Usage ...
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Knowledge Management
(Matt Hunt)
nbsp; Squaring the Circle: The Bermuda Triangle of Project Management &nb sp ...
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AcknowledgeGoodness
(Wiki Patterns)
Find a culturally appropriate way to acknowledge and recognize dedicated contributors and excellent contributions to your wiki. Empower peer recognition and encourage its use. Usage Often people get so caught up in the work that needs to be done on a wiki that they fail ...
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Patron (or Sponsor)
(Wiki Patterns)
What is it? Having a highranking Patron who supports a wiki provides a level of authority that can enhance the prospect of success. Usage Occasionally a senior figure in an organization initiates a wiki project. More often, the initiative comes from below, but the support ...
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DefendYourself
(Wiki Patterns)
Usage You or any other contributor face criticism or disdain related to the wiki, open or rumored. Example A key individual keeps blaming or ignoring the wiki. They may eventually complain about "lack of transparency" in a group email or publicly in a meeting. Solution ...
Other labels:
expandme
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90-9-1 Theory
(Wiki Patterns)
What is it? The 9091 theory explains the percentage of a wiki's participation, breaking it down as readers being the highest percent, with minor contributors composing the 9 percent and enthusiastic and active contributors composing 1 percent of the total participants in a wiki. In his article titled ...
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Wiki Charter
(Wiki Patterns)
What is it? A Wiki Charter is a document that sets guidelines for community collaboration and respectful, productive activity on the wiki. The charter should be created at the start of a new wiki so that new members have the benefit of community guidelines as soon as they begin to collaborate. Usage The charter ...
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Welcoming
(Wiki Patterns)
What is it? Welcoming new people to a community is a great practice of openness. It demonstrates a vibrant community that wants to bring new members into the fold and help them become active contributors. Usage When someone has shown up to your wiki, you ...
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IdentityMatters
(Wiki Patterns)
What is it? This Pattern is based on the idea that people are more likely to take their contributions seriously and put more care into what they write when their identity is associated with it. This is the obvious case on corporate wikis, but not so obvious on public ones. Usage IdentityMatters is used to build ...
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